The Indian Railway has undergone many changes, and all of them with an intention of improving the customer services. Until some years ago, travelers had to wait for long in order to get their tickets confirmed and also to check if their tickets were confirmed. It was indeed a tedious task. Travelers during the rush hours of the year are not sure about the ticket and the seat availability. Of course the conventional method was to go to the station and find the details about the same. Many of them had to take a day off from their regular work, so as to ensure that they get a train ticket. The other option was to seek the help of a booking agent, who can sort things out for you. However you will have to be prepared to spend extra money out of your pocket. Not many are comfortable spending such money, always or anytime. With the help of online portals, you can easily check the information, on various things including the tickets. All you need to do is remember the train number and then visit their website and check the details. In case, you don’t know the train number, not an issue, you can call the customer service of Indian Railways and check the details for the same.
Due to advent of online system, you can now easily find the details related to the arrival and departure of trains, the reservation status, and the ticket cost. Also you can make an online booking, and get an e-receipt for the same. This will save you from the hassle of visiting and waiting in the long queue at the railway counter. At present, visitors also get the details about the seat availability through SMS services. For instance, if you have booked your ticket in Reservation Against cancellation (RAC) then through text message mode, you can find the details of the ticket confirmation. In this case, you don’t have to log in to your computer as well. All you need to do so is enter your ticket number and check the status of the same. For frequent travelers, online method has been quite helpful. If no tickets are available on 1st class AC then they can easily check for the availability in 2nd class or other compartments. It saves them time and money, which is usually required during travelling. They can quickly book their tickets and make the required preparation for their travelling. You can use your debit or credit card for making the payment for booking the tickets. Once the tickets are booked, you don’t have to worry about visiting the station for reconfirming them, again. However you might be asked to furnish with some sort of identity during travelling, which will ascertain your identity. Such a major change has made the railway travelling as one of the most preferred and easy mode of travelling, from one place to the other. First time users can just follow the instructions and get on with their booking process.